COVID-19: NOTICE OF TEMPORARY OFFICE CLOSURE
Due to the combined recommendations to suppress the spread of the COVID-19 virus by the State Governor Gavin Newsom , San Diego Mayor Kevin Faulconer, and the CDC, and in order to protect our staff, patients and families, we have made the difficult decision to temporary close our office for all eye exam and appointments until further notice.
If, however, you need to access to your un-expired Rx (Glasses, Contacts), or you have an urgent, non-emergency issue please e-mail our office at contact@RDROptometry.com or call our office at (619) 397-7955 and leave a detailed message.
Please be sure to include the full name and date of birth of the person in need, and telephone number + e-mail address. PLEASE LEAVE THIS CRITICAL INFORMATION TWICE when speaking on the phone to ensure we can hear the information on our end correctly. We will return your call or e-mail messages as soon as possible to resolve your issue.
CONTACT LENSES
Visit contacts.costco.com and order your supply, it will be shipped directly to your house.
You will need our Fax # (619) 397-7956 for the lens order fulfillment/verification process.
If your Rx is expired and you are currently a patient of this office please email us at contact@RDROptometry.com , depending on the lens and power requirements we may be able to accommodate you very quickly with a complimentary 1-3 month supply of contacts (non-daily) or authorize a brief extension of your Rx.
If your Rx is near expiration and your lens order quantity takes you well beyond your Rx expiration date, your lens order request may be denied. It is generally accepted to be permitted a 3-month supply, but not more than a 6-month supply beyond the Rx expiration for urgent matters. To avoid delay or denial of lens supply fulfillment please order a quantity of lenses appropriate respective to the Rx expiration, and not to exceed a supply 3-6 months beyond expiration.
Unfortunately, State law prohibits any contact lens Rx extensions beyond 2 years from the date of the Rx issue and we cannot authorize Rx extensions or provide trial lenses under these circumstances.
OCULAR EMERGENCIES
If you think you have and OCULAR EMERGENCY (pain, discharge, new or excessive flashes/floaters, sudden change in vision, loss of vision, double vision) – DO NOT WAIT! – please call your HMO or PPO and ask for the Ophthalmology Department, or go to the ER IMMEDIATELY. You may also perform a GOOGLE search using keywords such as “Chula Vista/Eastlake Ophthalmologist” or similar. A list of local Ophthalmologists in Chula Vista (no particular order of preference) is included below for any emergency inquiries, irrespective of insurance. All these Ophthalmologists have an answering service after hours as well.
Local Chula Vista Ophthalmologists:
Eye Physicians Medical/Surgical Center: Dr. Gayle Howard/Dr. Gary Jacobs/Dr. Arthur Perry
681 3rd Ave., Chula Vista. 91910 | (619) 420-2111
Dr. Ronald Goldman
480 4th Ave., Ste. 201, Chula Vista | (619) 427-3355
Castillejos Eye Institute: Dr. David Castillejos/Dr. Maria Castillejos
342 F St., Chula Vista 91910 | (619) 422-1471
Dr. Martin Rajsbaum
865 3rd Ave., Ste. 121, Chula Vista 91911 | (619) 426-3400
Dr. Nasrin Mani/ Dr. Hamid Mani/Dr. Aham Skaf/Dr. Maurice Pons
835 3rd Ave., Ste. 112, Chula Vista 91911 | (619) 425-7755
It is an unprecedented and unfortunate circumstance we are all in, and for some it is extremely uncomfortable in many ways. We are here to help get you through this and ask for your patience and understanding of our limitations. If you have other concerns please contact us, e-mail is usually the easiest and quickest.
contact@RDROptometry.com
Stay safe and healthy!
Thank you,
Dr. Kevin R. Solis and Associates + Staff
